How do I schedule an appointment?
You can call CCIH at 773-754-7441 Ext. 2000 to request an appointment. We will get back to you within 24 hours.
You will have a brief phone intake with our clinic’s director. We will ask what you would like to work on and gather some basic info. You will have an opportunity to ask any questions. We will then match you with one of our therapists who will contact you to set up an initial appointment.
What should I expect in my first appointment?
Does CCIH have a sliding scale?
CCIH is interested in providing access to trauma-informed care as widely as possible. Many of our staff have the ability to offer some sliding scale options. In addition, we have Fellows and Affiliates who are often able to offer significantly reduced fees. If you do not have insurance or feel you may need a sliding scale fee, please mention this at your Intake call and we will discuss your options with you.
Can I use my health insurance for services at CCIH?
All CCIH therapists are able to bill insurance providers and are “In Network Providers” with Blue Cross/Blue Shield (BCBS) of Illinois PPO and BlueChoice. We are able to bill other PPO insurance plans as “Out of Network Providers.” How much your plan will pay for “Out of Network” coverage may vary greatly.
We recommend that you call the number on the back of your insurance card to check your coverage.
Confused by your insurance plan? You’re not alone. You can use this guide to insurance benefits to help navigate your coverage.
These are some questions that may be helpful to ask your insurance company:
- What are my outpatient mental health benefits?
- What is my annual deductible amount and has it been met?
- (If you do not have BCBS, ask them) What are my “out-of-network” mental health benefits?
- What is my co-pay or coinsurance amount?
For clients who do not have insurance or who will not be using it to pay for services, CCIH will provide a Good Faith Estimate of expected costs.