Getting Started
You can call CCIH at 773-754-7441 Ext. 2000 to request an appointment. We will get back to you within 24 hours. You can also request an intake call here.
You will have a brief phone intake where we will ask what you would like to work on and gather some basic info. You will have an opportunity to ask any questions. We will then match you with one of our therapists who will contact you to set up an initial appointment.
All therapists at CCIH specialize in the treatment of trauma, complex trauma (C-PTSD) and dissociation. We have different backgrounds and training, but similar treatment approaches that emphasize the importance of the therapeutic relationship, the client’s developmental history, the impact of historical and ongoing oppression, and the ways in which experience is held in and processed through the body.
CCIH treats people who are struggling with:
- Trauma or Complex Trauma (C-PTSD)
- Anxiety
- Depression
- Chronic Pain and illness
- Difficulty regulating emotion
- Relational difficulties
- Dissociation
- Substance abuse
- Chronic shame
These difficulties can be the result of a wide range of experiences:
- Physical, sexual and emotional abuse
- Neglect
- Unmet attachment needs
- Poverty
- Invasive and chronic medical issues
- Interpersonal violence
- Racism and xenophobia
- Homophobia
- Transphobia
- Sexism
- Relationship abuse/domestic violence
- Sexual assault
- Violence in neighborhood, school, and community
As a rule, we see clients in person at our office located at 4700 N Ravenswood. In the event of severe weather, contagious illness, or other circumstances sessions are held virtually.
CCIH is interested in providing access to trauma-informed care as widely as possible. Many of our staff have the ability to offer some sliding scale options. In addition, we have Fellows and Interns who are often able to offer significantly reduced fees. If you do not have insurance or feel you may need a sliding scale fee, please mention this at your Intake call and we will discuss your options with you.
All CCIH therapists are able to bill insurance providers and are “In Network Providers” with:
- Blue Cross/Blue Shield (BCBS) PPO Plans
- BlueChoice plans
- Blue Cross Blue Shield Community Health Plans
- Aetna.
- Original Medicare
We are able to bill other PPO insurance plans as “Out of Network Providers.” How much your plan will pay for “Out of Network” coverage may vary greatly. We recommend that you call the number on the back of your insurance card to check your coverage.
Confused by your insurance plan? You’re not alone. You can use this guide to insurance benefits to help navigate your coverage.
These are some questions that may be helpful to ask your insurance company:
- What is my annual deductible amount and has it been met?
- What are my outpatient mental health benefits?
- (If you have an Out of Network plan) What are my “out-of-network” mental health benefits?
- What is my co-pay or coinsurance amount?
For clients who do not have insurance or who will not be using it to pay for services, CCIH will provide a Good Faith Estimate of expected costs.
The first appointment is most importantly the beginning of your journey with your therapist. You are not required to “tell your story” or relate your complete history. You may feel anxious in beginning of this new process. This first appointment can be a time to enter the space and allow your nervous system a chance to settle a bit and to begin to form a new relationship. It is a time to share what you would like to work on what your hopes for what will be different in your life as a result of your therapy.
Ready to get started?
Request an Intake Call from CCIH
If you are ready to begin the process of scheduling your first appointment, you can fill out the form below to request a call from a member of our intake team. We will call you at the number provided within one business day, Monday through Friday.